QualificationsMCITP (Microsoft Certified IT Professional), Comptia A+ Computer Support Technician, Level 3 Diploma in ICT Systems and Principles, Level 3 Diploma in ICT Professional Competence
RoleIT Support Assistant
Matt Joined the unit in January 2016. He’d previously been working in the Pharmacy IMT & ePrescribing team at Southampton General Hospital maintaining their equipment and systems and ensuring that they were functional and fit for purpose.
He currently works on the IT helpdesk answering calls and queries from people in the unit about their equipment and software, fixing problems that arrive and procuring new equipment as needed.